Fireplace Service & Repair by Banker Insulation

Reliable Fireplace Maintenance & Repair for Your Home

At Banker Insulation, we don’t just sell new fireplaces — we also provide expert fireplace service and repair to keep your hearth safe, efficient, and beautiful. Whether you have a gas fireplace, wood-burning fireplace, or a fireplace insert, our certified technicians deliver thorough maintenance, inspections, and repairs.

Our fireplace services help homeowners with:

  • Annual fireplace tune-ups

  • Routine cleaning & inspection

  • Gas leak testing

  • Pilot light diagnostics

  • Burner and log alignment

  • Glass cleaning and seal inspection

  • Ember material replacement

  • Safety checks and system diagnostics

What’s Included in Our Fireplace Tune-Up

When you schedule a fireplace maintenance visit with Banker Insulation, our experienced technician performs a full tune-up to optimize performance, safety, and longevity:

  1. Cleaning & Inspection

    • Clean the firebox, heat exchanger, and burn area to remove soot, dust, and debris.

    • Carefully inspect all internal components for signs of wear or damage.

  2. Pilot Light & Ignition

    • Check, clean, and adjust the pilot light assembly to ensure a steady, reliable ignition.

    • Diagnose and repair any issues with the ignition system, including thermocouple/thermopile operation.

  3. Gas Pressure & Safety

    • Measure valve pressure and adjust to manufacturer-spec levels for safe operation.

    • Conduct a comprehensive gas leak test at all gas line connections — we take safety seriously.

  4. Log & Ember Material Adjustment

    • Inspect and reposition ceramic logs or decorative media to factory specifications for optimal flame and combustion.

    • Replace or refresh the ember material (glow bed) to restore a realistic, safe flame appearance.

  5. Glass Cleaning & Seal Check

    • Clean the front glass panel with a fireplace-safe cleaner to remove cloudy or streaked residue.

    • Inspect the glass gasket seal and tighten or replace if needed to maintain airtight combustion and prevent leaks.

  6. Interior Touch-Up

    • Touch up painted surfaces inside the firebox (if applicable), ensuring a clean, finished look and protecting surfaces from rust or deterioration.

    • Inspect firebox walls for rust, cracking, or flaking and recommend repairs when necessary.

  7. Safety Systems & Final Testing

    • Tighten all hardware and electrical connections.

    • Test for proper operation: ignition, flame behavior, gas pressure, and safety shutoffs.

    • Confirm no gas leaks and verify that all safety components operate correctly.

Why Annual Fireplace Maintenance Matters

  • Safety First: Regular inspections help detect gas leaks, worn gaskets, or faulty valves before they become serious hazards.

  • Efficiency: Cleaning burners, logs, and the firebox ensures optimal combustion and reduces soot buildup.

  • Longevity: Maintaining your fireplace extends its life by preventing premature wear on internal components.

  • Warranty Protection: Many manufacturers require annual professional maintenance to keep warranties valid.

  • Peace of Mind: We perform comprehensive checks and test safety systems so you can enjoy your fireplace with confidence.

When to Call Us for Fireplace Repair

Contact Banker Insulation right away if you notice any of the following issues:

  • Pilot light won’t stay lit or takes too long to ignite

  • Sparks, hissing, or odd sounds during ignition

  • Soot buildup on logs, glass, or firebox walls

  • Cracks or damage to the front glass

  • Loose or damaged components inside the firebox

  • Uneven or yellow/orange flame instead of a clean blue flame

  • Signs of gas odor or suspected leaks — don’t wait, have a trained technician check immediately

Fireplace Service Process

  • Schedule Your Tune-Up
    Use our online form or call our office to book a professional fireplace inspection and maintenance appointment.

  • On-Site Evaluation
    Our expert technician arrives on time, assesses your fireplace, and explains what will be done during maintenance.

  • Comprehensive Maintenance
    We perform the full tune-up — cleaning, gas testing, adjustments, and safety checks.

  • Repair & Recommendation
    If we find parts that are worn or failing, we’ll talk to you about recommended repairs or replacements (logs, gaskets, valves, etc.).

  • Final Test & Operation Review
    Once everything is cleaned, adjusted, and tested, we restart the fireplace, observe flame behavior, and verify safe operation.

  • Documentation & Advice
    We’ll provide a service report, including notes on findings, repairs made, and any parts replaced. We’ll also give you maintenance tips to keep your fireplace running smoothly.

Why Choose Banker Insulation for Fireplace Repair & Service

  • Expert Technicians: Our team is experienced, trained, and equipped to service a wide variety of fireplace types and brands.

  • Safety Focused: We prioritize your safety by performing detailed inspections, gas leak checks, and safety system testing.

  • Local Reliability: As a trusted local provider, we understand the needs of homeowners in Arizona and New Mexico.

  • Transparent Pricing: We offer honest, upfront pricing and explain any repair costs before proceeding — no surprises.

  • Customer Satisfaction: We take pride in delivering high-quality workmanship and a positive customer experience.

Fireplace Maintenance Tips for Homeowners

Heat & Glo Escape gas fireplace

While our pros handle the heavy lifting, here are some simple tasks you can do between tune-ups to keep your fireplace in top shape:

  • Clean the fireplace glass periodically with a ceramic-specific glass cleaner.

  • Dust logs and burners with a soft brush or vacuum (gently — don’t relocate logs from their original positions!).

  • Test your carbon monoxide detector regularly — it’s a crucial safety tool for any gas appliance.

  • Replace remote or receiver batteries if your fireplace uses a remote control.

  • Keep clear airflow around the vent and outside termination to avoid blockages.

Schedule Your Fireplace Inspection Today

Don’t wait until you have a problem — schedule your annual fireplace tune-up with Banker Insulation now. Our certified technicians will help ensure your fireplace is operating safely, efficiently, and reliably when you need it most.

Contact us at 602-273-1261 or via our online form to book your service. Let Banker Insulation take care of your fireplace so you can enjoy the warmth and ambiance worry-free.

Frequently Asked Questions

Q: What fireplace services does Banker Insulation offer?

A: We provide fireplace inspections, repairs, upgrades, and efficiency improvements.

Q: How do I know if my fireplace needs repair?

A: Signs that your fireplace need repair include smoke issues, poor draft, strange odors, cracks, or poor performance.

Q: Is it sage to use my fireplace if it’s not working properly?

A: No. Fireplace issues can pose serious fire and air quality risks and should be inspected immediately. Call a Banker Insulation technician for assistance.

Q: Can a fireplace affect my home or building’s energy efficiency?

A: Yes, an inefficient or leaking fireplace can cause major heat loss reducing efficiency and increasing energy costs.

Q: Do you service gas and traditional fireplaces?

A: Yes, Banker Insulation services multiple fireplace types depending on your system. Contact us for a free quote.